In an Emergency Situation,
Everything Needs to Function Well –
Especially Your Staff

The innovative training system for healthcare professionals.

Utilizing Knowledge
from Airline Operations –
for Greater Safety

Gain exclusive knowledge from the aviation industry.

New Ideas
for Your Safety Culture –
with Our IC Training Program

Four trainings for lifelong skills development.

Utilizing Knowledge
from Airline Operations –
for Greater Safety

Gain exclusive knowledge from the aviation industry.

How You Can Benefit
from Our Training –
at Every Level

Cut costs, increase safety.

Utilizing Knowledge
from Airline Operations –
for Greater Safety

Gain exclusive knowledge from the aviation industry.

Take the First Step –
for Greater Safety in Patient Care

Interpersonal competence (IC) stands for concentrated expertise in human factors training. It was developed by Lufthansa Aviation Training together with the German Society for Orthopedics and Trauma (DGOU). As a result, the health-care industry has a completely new concept at its disposal that significantly improves the individual across all disciplines, the team, the organization and patient safety.

Through our IC trainings, you can optimize the most important key competencies that your employees must possess: decisiveness, communication, drive and motivation, situational awareness, stress and workload management, fatigue risk management, conflict management, service orientation as well as empathy and teamwork. Take advantage of IC and improve your skills and standards in all of the relevant areas.